欢迎来到亚洲青年领袖论坛官网
中 文 English
当前位置:首页 >> 嘉宾观点 >> 科技创新

陈暐程:人工智能将帮助人类集中精力创造更高价值

日期:2023-4-1      分类:科技创新      点击:


3月25日,在亚洲青年领袖论坛高质量发展主题论坛平行对话中,Carro 科技集团总裁陈暐程发表了自己的观点,摘录如下。


从所处产业和自身的角度谈如何理解高质量发展


我的名字叫Aaron,我来自新加坡。首先,我先简约地介绍一下公司。我们公司创立于2016年至2017年之间,基本上是东南亚最大的二手车交易平台,每年都交易超过十几万台车。


其实这个主题对我们来讲是一个热点话题。我们每一天基本上在公司都在聊这个事情,如何以尽可能少实现尽可能多?我们怎么样以最低的资源做更多的事情?我们在公司每一天都在畅谈这件事情。我们每天都在不停的优化各自的流程、各自的部门。


我举一个例子:我们是网上卖二手车的交易平台,我们有很多个评估师。一个评估师如果没有人工智能或者系统辅助的话,有可能要花一个小时到一个半小时不等去检验一辆车,可是以我们的技术,我们用人工智能或者用计算机视觉来做这件事的时候,就可以把时间从原本的六十到九十分钟缩短到二十、三十分钟之内。更长远的场景,我们根本不需要人去看车。基本上,客户上传几个照片,听一下那辆车的引擎,就知道这辆是优质车或者是不太好的车。我们每天都不断优化我们的行业里面各种场景,才会导致我们做得更多花得更少。


谈Carro的快速发展以及创新的原动力


一开始成立这个公司的时候,我们已经想好整盘计划是这样子。不是开玩笑,2016年做第一个PPT的时候,我们当时就想,需要做整个生态系统,需要平台化,更重要的是需要做整个产业链。我们清楚知道买卖车比较难赚钱,其实我们当时是这样的一个概念:我们的切入点是卖车,可是更长远的是要增加客户对平台的黏性。这是我们一开始创业的初心,也是现在走到今天,为什么公司能够那么快速的成长,因为当时的初心就是这样子。


回到刚才主持人问的问题,我们永远都是走不到尽头,我确实是这样认为。如果以高质量发展作为前提来讲,我们每一天都在不断的优化,可是一直都是没有终点的。优化到一定程度的话,就会遇到瓶颈,可是我们也会从瓶颈不断再优化。我觉得,心态很重要,我们一开始的心态就是“do more with less”。


6年前开始创立的时候,公司资源很有限,每次问自己;“怎么样以最低的成本做到最高的效率?”到那里的时候“我们怎么样以同样的最低成本继续向上?”一直在往前推动,这个是必须的。我在一个大学的演讲,有一个家长问了我一个问题,我觉的还蛮有意思的。他问我:“你懂ChatGPT,对不对?”我说;“听过,大概了解一点。”他说他对他儿子未来的工作有点担心。我就问他为什么?他说:“ChatGPT那么厉害,还可以写代码。”因为他儿子当时在读CS(电脑工程)。“这样子我儿子就失业了。”他说。我觉得其实在AI的前提来讲,是不断帮我们各自领域、公司提升自己的效率的。从教育、人力资源管理的角度来看,更重要的是我们怎么驾驭这个系统,或者怎么样更好的运用系统来用于不同的场景,把各自领域效率提升,这个才是重要的。所以我跟他讲;“你儿子不会失业,他肯定是继续往前走。有更多AI把那些琐碎的东西搞掉,让他聚焦在更高价值的事情上。”


从Carro诞生之初的颠覆性创造,谈未来的继续创新和升级所面临的天花板


我其实觉得,从东南亚角度来讲,最大的问题是每一个国家的国情都不一样,我们在东南亚最大的问题是在每个市场有点参差不齐。在新加坡,与印尼、泰国、菲律宾或者越南比,是完全不一样的市场。我现在最大的问题是进入一个市场,其实可能跟国内有一点点类似,一二三四线城市完全不一样,可是我们更大的问题是语言也不一样,货币等等都不一样。


我现在面临的创新的问题其实不在于“天花板”,主要是在一个国家即使可以做到某一个程度的效益,一去到另一个国家,我们现在可以直接把做好的系统搬过去用,这很简单,可是事实上不是这样子的。在另外一个国家,或者是在印尼、泰国这样的发展中国家,他们基本上更大的问题是在于系统完全不是在一个档次,我们不可以把以前做过的事情或者系统直接放过去。我觉得我最大的问题就是每一天要负责看一下在新加坡做成这样子,我们在印尼要怎么样做才可以让印尼更快赶上去,印尼赶上去了,新加坡也赶上去了 ,所以基本上最大的问题就是发展状况完全不一样。这个也会促进我们每一天做平台或者做系统、做AI之类的开发,都是需要不停地再各自优化、各自提升到同样水准。

Aaron Tan says AI will help humans focus on high-value items

On 25March, Aaron Tan, CEO of Carro, shared his thoughts at the High-quality Development Forum of the Asia Youth Leaders Forum. Following is an excerpt from his speech.

Questions: Please tell us about you and your understanding of high-quality development.

I am Aaron. I am from Singapore. I want to prepare you first. My Chinese is not that good. I will try my best to share my thoughts in Chinese. I’ll begin with something about our company. We started the company around 2016 or 2017. We are basically the biggest transaction platform for second-hand cars. Each year, we transact hundreds of thousands of cars.

This topic, for us, is very close or hot. Basically, we are talking about this every day in the company. How do we do more with less? How do we achieve maximum results with minimum resources? This is a daily discussion in the company. Each day we optimize our process and our departments.

For example, we are basically an online platform for second-hand car transactions, and we have many valuers. Usually, the valuers rely on themselves. Without the help of AI tools or systems, it may take them an hour or half an hour to examine a car. But if we use technologies, such as AI or computer vision, to do this, we can shorten the time from 60 or 90 minutes to 20 or 30 minutes. Looking further ahead, the valuers may not have to examine the car in person. Basically, the client uploads several photos, and with the sound of the engine, we can tell if the car is of good quality or not. Every day we improve the scenarios in our industry. Only by this can we do more with less.

Question: Why has Carro has been developing so fast? In your mind, is there no end to innovation? Or innovation comes from unsatisfaction?

When we started the company, we already planned the whole thing. No jokes. When we made our first PPT in 2016, we knew that we needed to work on the entire ecosystem, the platform, and more importantly, the entire industry chain. We knew for sure that it was difficult to make money buying and selling cars. This is what we thought then: our entry point was selling cars, but, in the longer term, we wanted to increase customer loyalty to the platform. This is our original aspiration when starting the business, and it is also why we can grow so quickly to what we are today. Our original aspiration made us so.

Back to the question the moderator just asked. We will never reach the end. I do think so. From the premise of high-quality development, we are constantly optimizing, but there is no end to it. Once we optimize to a certain extent, we will encounter bottlenecks. But then we will continue to optimize from these bottlenecks. I think mentality is important, and our mentality at the beginning was “do more with less”. When we started the company 6 years ago, we had very limited resources. We asked ourselves, “How do we spend the least money to achieve the highest efficiency? Once we get there, the question became “how do we do better with minimum cost?” We have to keep moving forward. This is a must. I was speaking last night, there was this parent... I was speaking at a university, and this parent asked me a question, which I thought was quite interesting. He asked me, “You know about ChatGPT, right?” I said, “I’ve heard it. I know a little.” He said he was a little worried about his son’s future career. I asked him why. He said: “ChatGPT is so good. It can even code.” Because his son was studying CS (Computer Sciences). “My son will be unemployed.” Actually, I think, from the premise of AI, it is to help our respective sectors and companies improve our own efficiency. From the perspective of education and human resource management, what is more important is how we control this system or how to better use the system for different scenarios to improve the efficiency of our sectors. This is the most important. So, I told him; “Your son won’t be unemployed. He’s bound to be moving forward. There will be more AI to handle mundane work, and he will focus on high-value items."

Question: Carro was born to innovate. What will be your next innovation? When you pursue innovation or upgrading in the future, what do you think is the ceiling?

I think, from a Southeast Asian perspective, the biggest issue is each country is in a different state of development. The biggest problem we face in Southeast Asia is that every market is on its own level. In Singapore, compared with Indonesia, Thailand, the Philippines, or Vietnam, the markets are totally different. The biggest problem I’m facing is when I enter a new market – this is similar in China – it’s very different in different tiers of cities. What’s more, we don’t share the same language, or the same currency.

The “innovation” problem I have to deal with is not “glass ceiling”. We can achieve a certain level of efficiency in a certain country, and we think we can bring this complete system to another country. Easy, right? However, this is not the case. In this other country, or in Indonesia, Thailand, or other developing countries, basically their problem is that their systems are not on the same level. We can’t replicate our experiences and systems there. I think my biggest problem is that each day I need to look at what we have achieved in Singapore and think how we should do in Indonesia to make it on par. But once Indonesia catches up, Singapore is already on another level. Therefore, basically the biggest issue is very different state of development. This also serves as a reminder to us that when we develop platforms, systems, and AI, we need to continuously upgrade them and bring them to the same level.

主办单位

  • 中国公共外交协会
  • 中国和平发展基金会
  • 广州市人民政府
  • 亚洲青年领袖联合会

承办单位

  • 广州公共外交协会
  • 广州市南沙区人民政府
  • 广州市人民对外友好协会

智库支持单位

  • 暨南大学全球青年领导力研究院
亚洲青年领袖论坛 © All Rights Reserved
粤ICP备2021062866号-1